Dates: 10th – 13th November ,2025
Dusit Thani Hotel, Dubai – U.A.E.
Course Overview
This course offers a comprehensive exploration of the evolving warehousing and logistics landscape, shaped by global disruptions, digital transformation, and shifting customer expectations. Designed for senior managers and directors, this 4-day program equips participants with strategic insight, practical frameworks, and cutting-edge applications—including AI, automation, and sustainable logistics models.
Participants will learn to critically assess supply chain risks, design tech-enabled warehouse solutions, transform logistics operations, and prepare their organizations for a resilient, responsive future. Through industry case studies, real-world simulations, and group workshops, they will walk away with actionable plans tailored to their specific environments.
Learning Outcomes:
- By the end of this training, participants will be able to:
- Understand global supply chain megatrends and resilience strategies
- Distinguish between generative and agentic AI and apply them to logistics problems
- Identify appropriate warehouse automation technologies based on business goals
- Evaluate cost, efficiency, and sustainability trade-offs in logistics models
- Apply future-proof logistics and distribution strategies (including last-mile innovations)
- Create a blueprint for a smart warehouse and logistics ecosystem
- Design a 90-day action plan for piloting tech or process transformation
Registration Form:
5th – 6th August 2026
Online – Live
Course Overview:
In today’s fast paced digital landscape, Excel remains a cornerstone for data analysis, reporting, and decision making, but AI is transforming how we interact with it. This 2 day hands on course is designed to equip professionals with the knowledge and skills to supercharge their Excel capabilities using AI tools like Copilot and ChatGPT.
By the end of this training, attendees will be able to:
- Understand how AI tools like Copilot and ChatGPT can enhance productivity within Excel.
- Confidently navigate and utilise the interfaces and key features of leading AI tools.
- Craft effective prompts to solve Excel tasks, troubleshoot issues, and explore new capabilities.
- Manage and organise Excel data more efficiently using AI assisted sorting, filtering, and formatting.
- Use ChatGPT and Copilot to build, explain, and fix Excel formulas from basic lookups to advanced calculations.
- Use AI to extract, clean and prepare datasets for analysis.
- Automate repetitive Excel tasks by generating Power Query and VBA code with AI.
- Analyse data with AI to uncover trends, identify outliers, and produce insightful summaries.
- Integrate AI into everyday workflows to save time, improve accuracy, and support decision making.
Registration Form:
Learning Ouctomes:
By the end of this training, attendees will be able to:
- Understand how AI tools like Copilot and ChatGPT can enhance productivity within Excel.
- Confidently navigate and utilise the interfaces and key features of leading AI tools.
- Craft effective prompts to solve Excel tasks, troubleshoot issues, and explore new capabilities.
- Manage and organise Excel data more efficiently using AI assisted sorting, filtering, and formatting.
- Use ChatGPT and Copilot to build, explain, and fix Excel formulas from basic lookups to advanced calculations.
- Use AI to extract, clean and prepare datasets for analysis.
- Automate repetitive Excel tasks by generating Power Query and VBA code with AI.
- Analyse data with AI to uncover trends, identify outliers, and produce insightful summaries.
- Integrate AI into everyday workflows to save time, improve accuracy, and support decision making.
Registration Form:
Learning Ouctomes:
By the end of this training, attendees will be able to:
- Understand how AI tools like Copilot and ChatGPT can enhance productivity within Excel.
- Confidently navigate and utilise the interfaces and key features of leading AI tools.
- Craft effective prompts to solve Excel tasks, troubleshoot issues, and explore new capabilities.
- Manage and organise Excel data more efficiently using AI assisted sorting, filtering, and formatting.
- Use ChatGPT and Copilot to build, explain, and fix Excel formulas from basic lookups to advanced calculations.
- Use AI to extract, clean and prepare datasets for analysis.
- Automate repetitive Excel tasks by generating Power Query and VBA code with AI.
- Analyse data with AI to uncover trends, identify outliers, and produce insightful summaries.
- Integrate AI into everyday workflows to save time, improve accuracy, and support decision making.
Registration Form:
4th – 5th December 2025
Dusit Thani Hotel, Dubai – U.A.E.
Course Overview:
In today’s rapidly evolving regulatory and technological environment, building operational resilience is no longer optional—it’s a strategic imperative and a regulatory priority. This two-day course provides a practical and comprehensive guide to embedding operational resilience across financial services firms, and drills down on ICT resilience and the Digital Operational Resilience Act (DORA).
Participants will gain a clear understanding of resilience fundamentals, including how to define important business services/ critical operations, set tolerances, map critical dependencies, and develop scenario tests for severe but plausible disruptions.
On Day 1, participants will learn how to build and embed a resilience framework that meets regulatory expectations while aligning with internal governance, risk appetite, and business continuity planning. Day 2 provides a deep dive into DORA’s requirements—covering ICT risk management, incident reporting, threat-led testing, and third-party oversight.
The course demystifies the regulation and offers actionable guidance from experienced former regulators and risk and resilience practitioners on gap assessments, policy integration, and supervisory expectations both globally, at BCBS and across the Middle East Region.
Learning Outcomes:
By the end of this course, participants will be able to:
- Define and apply the principles of operational resilience in the context of financial services, including identifying important business services/ critical operations and setting impact tolerances/ tolerance for disruption.
- Design and execute scenario testing for severe but plausible disruptions, including cyber incidents, third-party failures, and technology outages.
- Develop a comprehensive operational resilience framework aligned with governance structures, business continuity, and risk management practices.
- Understand the scope and regulatory requirements of DORA, including key obligations around ICT risk management, incident reporting, and threat-led penetration testing.
- Assess and manage ICT third-party risk in line with DORA, including oversight of critical third-party providers and contractual safeguards.
- Engage senior management and business units in embedding a resilience culture and ensuring cross-functional accountability for regulatory compliance and business continuity.