Course Schedule & Pricing
| Date | Mode | 1 Delegate | 2 - 4 Delegates | 5 or More | |
|---|---|---|---|---|---|
| 14–16 Sep 2026 | Onsite | $3,295 | $2,895 | $2,795 |
Course Overview
In an unpredictable global environment, organizations must be fully prepared to handle critical incidents and emergencies. An effective Incident and Emergency Response Management framework ensures that when crises occur—whether natural disasters, technological failures, or security breaches—the organization can respond swiftly to protect lives, safeguard assets, and maintain business continuity.
This intensive 3-day masterclass equips safety, security, and operations professionals with the strategic frameworks and practical tools required to develop, implement, and lead robust Emergency Response Plans (ERP). Delegates will explore international standards, including ISO 22301 (Business Continuity) and ISO 31000 (Risk Management), learning how to seamlessly integrate emergency response with wider enterprise risk management strategies.
Through interactive workshops, crisis simulations, and real-world case studies, participants will learn how to establish command and control structures, conduct Business Impact Analyses (BIA), and execute effective crisis communication to internal and external stakeholders.
Learning Outcomes
- Understand the fundamental principles of Incident and Emergency Response Management.
- Design and implement comprehensive Emergency Response Plans (ERP) tailored to organizational risks.
- Establish effective command, control, and communication structures during a crisis.
- Align emergency response strategies with ISO 22301 (BCMS) and ISO 31000 frameworks.
- Conduct Business Impact Analyses (BIA) to prioritize critical business functions.
- Develop realistic crisis simulations and drills to test and improve organizational readiness.
Frequently Asked Questions
What is an Emergency Response Plan (ERP)?
An Emergency Response Plan (ERP) is a comprehensive, documented strategy that outlines the procedures, roles, and resources required to protect human life, the environment, and organizational assets during a critical incident or disaster. It acts as a primary playbook during the first crucial hours of an emergency.
How does Incident Response differ from Business Continuity?
Incident Response focuses on the immediate tactical actions taken during and immediately after an emergency to stabilize the situation, evacuate personnel, and ensure safety. Business Continuity, on the other hand, involves the strategic processes used to keep critical operations running or quickly recover them following the initial disruption.
What international standards apply to emergency management?
The most widely recognized global frameworks include ISO 22301 for Business Continuity Management Systems (BCMS) and ISO 31000 for Enterprise Risk Management. These standards provide a structured, universally accepted approach to identifying risks and ensuring resilient response protocols.
Who should attend this Incident and Emergency Response training?
This masterclass is highly beneficial for HSE (Health, Safety, and Environment) managers, security directors, operations managers, business continuity planners, risk officers, and facility coordinators who are responsible for emergency preparedness and crisis management within their organizations.